At JK Moving Services, we hold ourselves to the highest standards. Naturally, we set the bar high when it comes to suppliers, as well. Companies must be licensed and bonded, and have a quarterly claims ratio of less than 10%. We realize a basic need of your transferee is to return all the goods they have taken a lifetime to collect in the same condition they were entrusted to us.
Our suppliers are chosen based upon your needs, where they are permitted to operate (interstate, intrastate, or international), and their performance results. For international moves, we insist on FIDI/FAIM certified companies. The way we see it, you and your employees won’t be happy unless you get the very best service from start to finish.
Auditing that’s all about accuracy and accountability.
To ensure accuracy and that suppliers continue to perform, we grade them before, during, and after your move. Suppliers are graded on various aspects throughout the move, including customer satisfaction, on-time pick ups and deliveries, quality of packing, loading, and unpacking, communication skills, invoicing accuracy, and the timeliness with which they hand in delivery documents and claims information. Prices and charges are checked and rechecked to ensure you’re not overpaying and to make sure there aren’t any billing errors. Milestones, charges, and evaluations are tracked online via JK’s own easy-to-use reporting tool that enables you to generate reports. If you’re a numbers-kind-of-person, you’ll definitely want to read more about accounting and reporting.
Delivery documents delivered on time.
JK requires all suppliers to submit delivery documents within 10 days after delivery. Paperwork is immediately audited and processed for payment—ensuring your organization will receive everything you need without delay.
Should there be any claims submitted, JK works to settle claims quickly and accurately, within 30 days of filing. Our supplier report card is built upon multiple factors including supplier compliance regarding invoicing and claims.