Year after year JK Moving Services is proud to say that we have some of the lowest numbers of claims in the industry. That's because we take extra care in handling, packing, and moving your valuables.
JK Cares Coverage basics.
Our trained professionals, specially equipped vans, and certified processes are all focused on making sure that your possessions arrive at your new home in the same condition as it left your old one. But, sometimes things happen that are out of our control. To give you peace of mind JK offers two valuation options to protect you: JK Cares Complete and JK Cares Standard. In the unlikely event that damage does occur, you will find that our claims processing is among the fastest in the industry. After all, when it comes to protecting your belongings, we understand what matters most.
How much coverage should I have?
Deciding how much coverage is a personal decision. While industry standards set the minimum replacement value at $6 per pound, many of our customers want a higher level of coverage to make sure they can replace an item if it is damaged. Picture your living room for a minute: could you replace all of the furniture, china, crystal and art work in that room for $5000? If the answer is “no” then you may want to consider a higher level of protection under the JK Cares Complete plan.
Independent insurance actuaries suggest an average replacement value between $8-$10 per pound, and it is not uncommon for families to request a higher valuation coverage if they own very expensive furniture and costly possessions. The home insurance industry recommends that you cover your household goods at about 70% of the cost of your home. If your home is worth $200,000 then your valuation policy might cover $140,000. JK recommends that you consult your homeowner’s insurance policy to find the replacement value of your household goods.
The JK Cares Coverage Plans.
JK Cares Complete provides the most comprehensive option to protect your household goods. If an article is lost, destroyed, or damaged while in JK’s custody, we will either: repair the item, replace it with a similar item, or make a cash settlement for the cost of the repair or the current market replacement value.
How is coverage for JK Cares Complete determined? According to government regulations, coverage for intra-state and interstate moves is determined by weight and is set at a minimum of $6.00 per pound. For local moves where JK is not weighing your possessions, we base the valuation on the number of rooms. The contents in a typical room weigh on average about 1000 pounds, making the minimum value for a local move $6000 per room (1000 lbs x $6.00). At JK we have a three-room minimum so the lowest JK Cares Complete policy we offer is $15,000.
Will it cover everything including fine china and antiques? Under JK Cares Complete, our liability is limited for loss or damage to articles of extraordinary value unless you specifically list these articles on your shipping documents prior to the move. An article of extraordinary value is any item whose value exceeds $100 per pound—for example, silverware, silver, crystal, china, antiques, and electronics. Tell your JK move consultant exactly what your articles of extraordinary value are and make sure you complete the form in detail. We can also provide you with a written explanation of this limitation before your move.
How much will JK Cares Complete cost?
Since the price of a policy is based on weight you can easily calculate how much coverage will cost once you know either how many rooms you are moving (for a local move) or the estimated weight of the possessions you are shipping. Your JK move consultant will be happy to help you out with this.
For example: You are moving 6 rooms of expensive furniture at an estimated weight of 6000 pounds. You decide to opt for JK Cares Complete coverage at $10 per pound; you will be looking at costs for a $60,000 policy.
The chart below lists pricing for 4 levels of deductibles. Simply look at the policy amount in the left hand column and choose what deductible you would like. For instance if you were interested in a higher deductible of $500, the cost for a $60,000 policy would be $300.00.
JK Cares Standard.
JK Cares Standard is provided to you at no additional charge—it’s included in the cost of your move. In the event that anything is lost or damaged, each article is covered for 60 cents per pound (local moves are subject to a maximum of $50 per article, whichever is less). Give this option careful consideration: while JK Cares Standard is the most economical, it only provides minimal protection. For example, under the Standard option, if your $3,500, 55” TV that weighs 45 pounds is damaged during the move, you would be paid $27 (45 lbs x $.60). We know that every move is different so it is important for you to gauge how much it would cost to actually replace your TV, and just about everything else you’re moving and then decide accordingly.
Will JK Cares cover my things while they are in storage?
Both JK Cares options will cover you in and out of storage. If you elect the JK Cares Complete option, your account will be billed an additional 10% of your monthly storage cost. This continues your coverage while your property is in storage with JK Moving Services and is a requirement while in storage.
What can affect my coverage?
Note that your actions can limit JK’s liability. These include:
- Packing perishable, dangerous, or hazardous materials in your household goods without JK’s knowledge. Materials might include nail polish remover, various oils, paint, and more. JK has packing instructions of what you can and cannot pack—follow those guidelines and you’ll be ok.
- Packing your own boxes can save you a lot of money. But this also limits your mover’s liability.
- Choosing Standard coverage when your household goods are valued at more than 60 cents per pound, per article.
- Failing to notify your mover in writing about articles of extraordinary value (china, crystal, silver, antiques, art, electronics, and more.)
- JK does not move jewelry, cash, coins, or currency and cannot take responsibility for their loss.
Is JK Cares coverage the same as insurance?
No. Valuation coverage is not the same as insurance. JK recommends that you consult your homeowner’s insurance policy to understand the value of your household goods.
JK Cares is underwritten by Transguard Insurance Company. As with any agreement, please read the terms and conditions carefully.
To file a claim, please download our form. Click here.