The holidays are busy enough on their own—travel, family time, celebrations, and everything in between. For many people, it’s also a time to move, whether that’s starting fresh in a new home or relocating for a job. And while moving is already stressful, it can become overwhelming when dishonest companies take advantage of people during this hectic season. The good news is that the US government has stepped up efforts to crack down on moving scams and put stronger protections in place for consumers.
Newsweek reported that government officials are taking action to address moving scams. This is a welcome development, especially for those planning a move during this festive time of year. Let’s delve into the issue and explore ways to protect yourself from moving scams while ensuring a smooth, safe relocation.
One of the most effective ways to avoid moving scams, during the holidays or any time of year, is to start with a reputable mover. Before choosing a provider, take a moment to review these expert recommendations for choosing a trustworthy moving company so you can feel confident in your decision from the start.
Understanding the problem of moving scams during the holiday season
Moving scams are unfortunately all too common, especially around the holidays. Some dishonest movers use the rush and distraction of the season to take advantage of people who are just trying to get settled. They might reel you in with a low estimate, then suddenly jack up the price after your belongings are already on the truck. In the worst cases, they may even refuse to deliver your things unless you pay outrageous extra fees. Beyond the money, these situations can leave you stressed, worried, and without your belongings at a time that’s supposed to feel festive and joyful.
The Newsweek article highlights the actions taken by US officials to crack down on these unethical practices. The Federal Motor Carrier Safety Administration (FMCSA) and the U.S. Department of Transportation (DOT) are working tirelessly to address this issue by strengthening regulations and increasing enforcement efforts.
Tips for protecting your move during the holidays
Even with stronger protections in place, the best defense against moving scams is still being informed and prepared. If you’re planning a holiday move, a few simple steps can go a long way in protecting your belongings, and your peace of mind.
Here are some practical tips to help you steer clear of scams and keep your belongings safe:
1. Do your homework: Before you book a mover, take a little time to research them. Read online reviews, ask friends, family, or coworkers for recommendations, and make sure the company is properly licensed. Legitimate interstate movers should be registered with the FMCSA and have a DOT number you can look up.
2. Get more than one quote: Reach out to a few reputable moving companies and compare their estimates. If one price is dramatically lower than the others, that’s a red flag, not a bargain. Seeing multiple quotes side by side will help you spot what “normal” pricing looks like.
3. Ask for an in-home (or virtual) estimate: Whenever you can, choose movers who are willing to see what they’re moving, either in person or via video. Legitimate companies want a clear picture of the job so they can give you an accurate estimate, not surprise fees later.
4. Read the contract closely: It’s tempting to skim, especially when you’re busy, but it’s important to understand what you’re signing. Make sure the contract clearly lists all costs, pickup and delivery dates, and any extra services (like packing or storage). If anything feels vague or confusing, ask for clarification before you sign.
5. Speak up and ask questions: No honest company will mind your questions. If you’re unsure about fees, timing, insurance, or anything else, ask. A trustworthy mover will give straightforward answers and won’t pressure you into making a quick decision.
6. Watch for red flags: Be cautious if a moving company:
- Demands a large cash deposit upfront
- Won’t give you a written estimate
- Doesn’t have a physical address or a professional-looking online presence
Any of these can be signs you’re dealing with a scammer.
7. Understand your coverage: Ask what kind of valuation coverage is included and what it actually means for your belongings. If needed, consider purchasing additional protection so you’re not left holding the bag if something is lost or damaged during your holiday move.
8. Stay aware of the latest info: Keep an eye on recent news and updates about moving scams and government crackdowns. Knowing how scammers operate, and what protections are in place, can help you feel more confident when choosing a company and planning your move.
9. Report suspected scams: If you suspect that a fraudulent moving company has targeted you or have fallen victim to a scam, report it to the FMCSA online or by calling 888-DOT-SAFT (1-888-368-7238) and local law enforcement. You may also be able to file a complaint with your state’s attorney general’s office. Your report can help protect others from similar experiences and aid in the government’s efforts to combat relocation frauds.
As you prepare for your festive move during the holiday season, remember that the gift of peace of mind is invaluable. By taking these precautions and staying informed about the government’s actions to combat moving scams, you can ensure that your holiday season is filled with joy, happiness, and the excitement of new beginnings, rather than the stress and anxiety that can result from falling victim to unscrupulous movers. Protecting your belongings and your peace of mind should be a top priority during this special time of year.