In an era of rapid technological advancements and unforeseen challenges, businesses across all sectors are finding innovative ways to adapt. The moving industry is no exception. By embracing technology, companies are not only enhancing their services but also ensuring safety and convenience for their customers.
Realtors, in particular, have begun to incorporate new ways to tour the homes that they’re selling, including offering virtual tours. This is a perfect example of adapting during our current circumstances to ensure social distancing.
Continue the online experience with virtual move surveys
However, this remote, online experience doesn’t need to stop with a virtual home tour. Once a client has bought/sold a home and is ready to move, JK can pick up the virtual experience where an online home tour left off.
Customer driven: Customers can use Yembo, an Artificial Intelligence (AI)-supported technology that allows homeowners to conduct a survey of their home themselves – when it’s convenient to them.- Moving consultant driven: A second option is to have a Move Consultant directly conduct a live visual survey of the home using Shyft, and an online move estimate then will be sent out.
Both options ensure a streamlined virtual experience from start to finish, prioritizing the safety and well-being of our customers.
Keeping Track with the JK Mobile App
Customers can track the progress of their move with JK’s mobile app, which offers updates in real time. For any questions or concerns, our 24/7 customer service team is always available to provide support.
A New Era of Moving
As we navigate these changing times, the integration of technology in the moving industry marks a significant step forward. By offering virtual home surveys, real-time updates via mobile apps, and strict adherence to safety protocols, moving companies like JK are ensuring a smooth, efficient, and safe relocation process. Embracing these innovations sets a new standard for convenience and customer service in the future of moving.