With peak moving season getting underway, consumers should be aware of an increase in moving company scams.
The Federal Motor Carrier Safety Administration alone received more than 7,000 complaints about movers from consumers in 2021.
With so many moving companies to choose from, including some that have popped up recently, checking a moving company’s reputation should be step number one.
“A reputable mover can be found by checking Google reviews, by going to organizations like the Better Business Bureau, by going to the Federal Motor Carrier Safety Administration website to see how many complaints have been filed with the Department of Transportation, and check with your friends and neighbors who have used movers before,” said David Cox, an executive vice president at Sterling, Virginia-based JK Moving who oversees its residential moving business. “Referrals are a great way to determine the honesty of a mover.”